Support
Questions, problems or privacy requests: legal@thankwrap.app.
Common questions
How do I delete my data?
Open Thankwrap, tap the info button on the home screen, then Delete all data on this phone. You can also delete a single present or celebration from its own screen. This does not remove messages you already sent in WhatsApp.
How do I turn AI drafts off?
Tap the info button on the home screen and choose Turn off AI thank-yous. Without AI, Thankwrap writes a simple template message on your phone and sends nothing to us.
What is free and what does the unlock add?
Thankwrap is free to start: 2 celebrations a year, 5 AI drafts, the camera, card reading, WhatsApp sending, reminders and a spreadsheet export. A one-time unlock adds unlimited celebrations, AI drafts (up to 300 a month), every invitation design and the printable PDF keepsake. It's one payment through Google Play, with no subscription and no account, and it can be restored on a new phone. Your celebrations and presents always stay yours, whether or not you unlock.
Can Thankwrap make invitations?
Yes. Pick a design (soccer, disco, princess, dinosaur, garden, wedding, baby shower or a clean simple one), add the name, date and place, and send the picture to your guests on WhatsApp with an RSVP link. The invitation is made on your phone and nothing is uploaded. Three designs are free; the rest come with the one-time unlock.
Can I keep a guest list?
Yes. Add guests from your contacts or by name, tick whether each is coming (and how many people that covers), and Thankwrap keeps the count. You can nudge anyone who hasn't answered on WhatsApp. The list stays on your phone, and the names are ready to pick when you thank people for presents.
Can I back up or print my gifts?
Yes. Open a celebration and tap the download button to save a printable PDF keepsake or a spreadsheet to your phone or Google Drive. The files include names, any phone numbers you saved and, in the PDF, your photos, so keep them somewhere private.
Will Thankwrap nag me?
Only if you want it to. Reminders are off until you switch them on. They come a couple of days after a celebration if thank-yous are still waiting, then every few days, at most four times, and only in the daytime. They're made on your phone, and the lock screen just says "You have thank-yous to send". Turn them off any time under About and privacy.
What does the AI see?
Only text, and only after you agree: the giver's name, the present, the occasion, the first name of the person the presents are for, the card and gift-tag text, the tone and your phone's language. Never photos, contacts or phone numbers. The privacy policy has the details.
Does Thankwrap upload my photos?
No. Photos are stored on your phone and are not uploaded.
The card was read wrongly.
Printed text and neat handwriting work best; joined-up writing is hit and miss. Every field can be edited, and Read text from the photos on a present scans again.
WhatsApp didn't open.
Thankwrap needs WhatsApp or WhatsApp Business installed on the phone. If you save the person's number with the country code (for example +27), their chat opens directly.
I got a new phone.
Phone-to-phone transfer can copy your data across. Google's automatic cloud backup is switched off for Thankwrap's photos and gift list.